IT requests automation
• this project was in January 2021.
This project depends on Microsoft applications as
This project depends on Microsoft applications as
SharePoint, power automation and Microsoft
forms.
• IT requests automation is a cycle to apply
requests electronically without using paper
documents.
• IT requests saves efforts and time for approvals
and users and makes the connection between
users and approvals easier and faster.
IT Request Automation Project
IT Requests Automation Cycle
New User
Forum
Approval By
Department
director
Approval By CEO
Creation
standerd
requests by IT.
when user submits or responds on Microsoft forms, , it will be sent to
approvals automatically by emails.
Approval By Department Director
Approval By General Director
When approvals approve or reject user responds, power automation will send IT team
automatically to create user requests and others standard requests.
Send approval email automatically to approve or reject user responds from CEO
IT Request Automation
§ It request automation will play a vital role to make connection among
users in or out organization easier and faster, and save effort, time and
save using paper documents.
§ It is electronically server and online system.
Importance & services